I used to work in Meta and I transferred my personal phone number to Metaโs corporate account. Everything was fine. When I left Meta, I submitted their internal form to initiate the transfer of billing responsibility to my personal account. ( I did it twice ). After 2 months , my phone number is suspended. When asked At&t folks, the tobr request was never submitted to them. Now, i have been trying to reach out to Metaโs helpline for last 10+ days. All i get is โWe have forwarded the request to concerned departmentโ. But no real action. Not sure, how can I escalate this. All of my accounts are linked to phone number. I have an international trip coming up. I feel so helpless. Does anyone know (probably in Meta) if there is any option to escalate such requests? PS: Now I understand that i should not have transferred my personal account to corporate account but is too late now ๐ Please help !!
Why did you transfer your personal number to your company? It's written everywhere here to separate work and private laptop phone etc.. I hope it's a good lesson for everyone here. Just wait a few more days for the transfer I guess..
aside from watching porn on company device, i think transferring your personal number to your company's account might be the 2nd dumbest thing i've heard someone do. huge nono.
Never transfer your personal number to your employer. Period
For sure. That's the #1 rule in fight club.
And never give your employer managed access/control to your personal devices (phone, laptop, etc)
You are going to have to get a new phone number. The likelihood or AT&T being able to fix this is 0% and Meta had no reason to help you.
OP I would say start the transfer process to a new phone number. It is not so bad, but will just take a bit of time. I did it last year for a different reason
There's a lesson there but you already learned it. Sorry for your trouble.
When I switched jobs 8 years ago I moved my personal phone number to Google voice. Then used the corporate number as my primary phone . So when I quit I will always have my personal phone number.
[Update] Looks like escalating on Blind helped ๐ They transferred the phone number today morning. I have my phone number back ๐
Blind did the trick. Lol
Yes, that is the worst case. I might need to call every bank account , websites to restore my accounts. Having accounts in 2 different countries make it worse ๐ I was looking for options if I could somehow get my phone number back.
Lol die pat ๐