Have been a platinum pro customer for a decade and never really had a problem getting good service or upgrades about 80-90% of the time. Now after the airlines implemented card points instead of actual miles to win loyalty I always have 10 people in front of me for every upgrade as a platinum pro member.
did you get the points by flying inside the US? Also tc and yoe
Executive platinum pro max plus ultra extreme. 🧑🍳 😘
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Sorry for your situation. Airlines main business is to sell points. Their side gig is to fly people