Misc.Jul 10, 2021
Apple(≖͠ ͜ʖ≖)👌

Anybody here having problems with Nest Wifi?

I saw a lot of ppl complaining about Nest WiFi restarting by itself online, and I also have the same issue, seems like customer service can’t help me and just want to replace the router. There is no option to push a firmware update or downgrade the firmware to see if the problem can be solved. Wtf is going on Nest?

@Google Nest
@Google
Facebook pruf6Pfv4 Jul 10, 2021

Yep exact same thing. It disconnects/reconnects multiple times a day. Happening since the last month?

Apple (≖͠ ͜ʖ≖)👌 OP Jul 10, 2021

I just bought it, and is driving me crazy… they don’t even give us the option to try different firmware version to see if we can fix the problem…

Facebook pruf6Pfv4 Jul 10, 2021

Btw did u try contacting their costumer service?

Apple (≖͠ ͜ʖ≖)👌 OP Jul 10, 2021

Yep, we went thru diagnosis, and after a few minutes he said I need to replace my router… didn’t even try using another firmware or anything like that

Western Digital nhgvk Jul 10, 2021

Wait. It is Nest WiFi’s issue? I always thought it was Comcast‘s fault

Apple (≖͠ ͜ʖ≖)👌 OP Jul 10, 2021

Nest uptime on router status starts over, Comcast stay stable

Western Digital nhgvk Jul 10, 2021

How do you get the diagnosis?

Western Digital nhgvk Jul 10, 2021

Curious how do you know it is Nest’s problem but not gateway/internet providers problem?

Facebook pruf6Pfv4 Jul 10, 2021

I have two wifi networks for some reason, the other one works fine

Western Digital nhgvk Jul 10, 2021

I think I need to A/B test my home network then…

Western Digital nhgvk Jul 10, 2021

In my case, I don’t see Wifi disconnect. Only no internet for ~1min before it goes back online

Facebook pruf6Pfv4 Jul 10, 2021

Yep, same thing.. Did this happen to you recently? For me, only started a month back or so

Apple (≖͠ ͜ʖ≖)👌 OP Jul 10, 2021

Yeah, sometimes I have the same, WiFi still works but no internet for about 1 minute, then everything goes back to normal. And sometimes everything restarts, nest point (repeater) goes pulsing yellow

Amazon 16LPs Jul 10, 2021

I am using Google Wifi and it is stable, love it

Apple (≖͠ ͜ʖ≖)👌 OP Jul 10, 2021

What ISP?

Amazon 16LPs Jul 10, 2021

Comcast,Bay Area

Aurora opy Jul 10, 2021

Firmware engineers are so underpaid so we don't fix bugs. We reboot the system to avoid certain code.

Google cmgo Jul 11, 2021

You can't have a blind post without someone talking about how less they are paid

Google tsptnef Jul 11, 2021

Stable for me

Google cmgo Jul 11, 2021

I had the same problem, its a hardware issue. They replaced for free. i know it's a hardware issue as i used to keep it on one of those coleman blue ice bricks that's at -16C and it worked fine when it was cold. If you really need to use it, keep it inside a refrigerator and it works but you will not get WiFi

Amazon 16LPs Jul 11, 2021

😂