TL;DR I like tech, I’m not an engineer. I’m good with people, especially in-person. Is the Salesforce Implementation Account Manager a good role to start a sales/career at Salesforce? Location: NYC Hi Blind, I’m curious abou a Salesforce Implementation Account Manager position based in NYC. I’m currently an in-house ecommerce manager and would like to get out of marketing roles. I know the siloed pain points of small and large companies so the Salesforce product makes sense to me. I had a good conversation with a friend who’s moved up in the Sales world (IT Security sales - but not at Salesforce). He gave me good advice, “find a good company with resources and space for you to develop [and make more money]”. I think the Salesforce Implementation Account Manager role would be a good fit based on my experience and career trajectory. I feel a bit of imposter syndrome because I don’t have a ton of Salesforce experience. My experience with Salesforce is over 4 years old at this point. I was a Google Ads Analyst who was assigned to QA/audit the Salesforce implementation for a Fortune 500 media company. I think my manager selected me because they thought I’d do a good job of QA/auditing the system (pretty monotonous/boring work - nevertheless important?). My background has been a hybrid of ad strategy, ad operations ( automation of campaign creation) but with a heavy degree of customer facing interaction. At an ad tech start up I held a role with ‘engineer’ in the title of it. Definitely not a developer, but I can hack my way through code and databases. The CTO described me as a ‘true hybrid’ employee as I caught bugs in AWS logs and would find the issue in the DB and provide actionable IT/support tickets for engineers. Is this Salesforce Implementation Account Manager a good fit? What role should I consider at Salesforce?? (Or other well resourced company) TC: $65K Age: 31 Location: NYC Ecommerce Manager Previous job with “engineer’ in title: $65K (Turned down $90K cash for $65K cash and stock options worth $8K now :( oh well, life goes on. #enterprise #sales #ae #Salesforce #salesforceinterview #careerchange
I would assume for implementation you would need experience implementing Salesforce. For AE you would need sales experience
AE and implementation manager Are two very different roles, but the implementation manager role sounds like it could be a good role you could grow into