Customer facing engineering at G/Amazon?
Curious as to if there are customer facing engineering roles at either Google or Amazon - similar to Commercial Software Engineering at Microsoft or FDSE at Palantir?
Google upnup Oct 29, 2018
Yes there is. Cloud has many
Amazon biasforact Oct 29, 2018
AWS SAs and professional services
Amazon GreedyFuck Oct 29, 2018
+1 Solution Architects directly interact with the customer. Salary isnβt great though.
Oracle of Β· Nada Oct 29, 2018
Internal customers count?
Amazon G@ngnam Oct 29, 2018
We do interact/listen to customer calls with customer service agents to know their pain points and how we can resolve them through code :-)
At Amazon: No, not really. Some PMs may interact with customers. Customer service may. Thatβs about it.