Drank way too much last night with a PM friend. We traded war stories and she let it slip that she wasn't happy being at Google and is looking to go elsewhere. When I asked why she felt this way, she said that she picked Google because of the company's value of putting the user first no matter what. But after she got in she saw that the 'best' PMs were often recognized and promoted based on how much revenue their product brought in. And because of this incentive, PMs would slowly cede ground on the user experience over time. Over the years she said that she's seen her fair share of leadership looking the other way when hurting the user resulted in more revenue. Most often when it came to Ads/Search ------------------------------------------ This is a bummer to hear as I've always liked Google and their user philosophy. But it sounds like that's culture has changed. Any Google PMs wanna share their thoughts? Would love to know how successful PMs are identified and recognized within the company #pm #product #productmanager #google
All companies care only about money. As simple as that. And that's what everyone should do.
Don’t remember google being very customer centric. Their ads have always been all over my face
Google has always been employee-first. If you want user-first go to Amazon or apple
Send her to Amazon if she cares so much about customer obsession She'll start missing G
She needs to be drunk…may be 😉
I am not a PM but a tech/product team. I disagree. The leadership teams put a lot of emphasis on caring user first across teams and projects. So thats the default effort we make day to day. When that efforts are something so basic or a baseline for performance, revenue may be another thing you can show your differentiation and impact to use it for promotion.
You clearly don't work for an Ads team or in general for a team that brings a lot of money. Example: Would you say that YouTube cares for the user? Given the amount of ads I get and the dislike count removal, the answer is clear.
I work in Google Cloud. So I can tell you how it is. And you are clearly overgeneralizing it. If you are smart enough to work at Meta, you should know what you are saying. :)
Lol she woke up too late … like everyone has already snoozed their alarms and then smashed the alarm clock by now…
Last I checked, Google is a for-profit Corp.
That's one of the best and most honest answers I have seen on Blind. I salute you! I think most people indeed live in a kind of la-la-land and don't understand business.
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