LayoffsSep 15, 2020
ZulilyGWJt50

Does Zulily have a future?

A lot has been happening at Zulily lately. CTO resigning, high level engineers and engineering managers leaving, PMs leaving, sales have barely increased. We can't compete with other online retailers either. #zulily #layoffs How many years does Zulily have left? @Zulily

State Farm jake from Sep 15, 2020

Maybe it’ll get acquired by Wayfair or something

Samsung kimchikun Sep 15, 2020

I remember chatting with them back in 2015 and their tc for a prod mgr based in the Bay Area was 140. Good luck trying to find good ppl

New
QVoI54 Sep 16, 2020

wow .. CTO leaving is huge .

Zulily theceo Sep 17, 2020

Okay this is going to be interesting for me to ask, but, who is the CTO? When you said that I thought it was Luke Friang, but apparently he is CIO. Don't think I've ever seen a CTO in particular.

Zulily GWJt50 OP Sep 21, 2020

I also thought Luke Friang was the CTO

Zulily theceo Sep 21, 2020

So you meant Luke resigned then?

Zulily theceo Sep 17, 2020

And to answer your question, no I don't think it does.

Outreach glspps Sep 25, 2020

I think the discovery shopping model will get legs in the next year. The company needs to drop the "she" as a user, though. It's shows how outdated their thinking is. I think they have the tech to become a great online mall experience. On Amazon, you search. On Overstock, you search. On Zulily, you browse multiple items in multiple categories that are relevant to you...not just relevant to your search. It's the best Mobile browsing experience I've seen. Browsing what you don't know you want and getting you to come back for more is the experience of Zulily. I may be wrong, but I'm seeing the right moves. They are in do or die mode for sure, but from the outside looking in, they are making the right tech moves. Liberty Media is a powerhouse.

Zulily theceo Sep 25, 2020

> On Zulily, you browse multiple items in multiple categories that are relevant to you I'm not sure if it's different on mobile but I can guarantee that the site content doesn't change on the website according to the products being relevant to me. To me the shopping experience was browsing through events to and see maybe I will find something I like out of 100s of products I've just browsed through. The price was also disappointment. It's usually few cents less on top of $6-8 bucks of shipping. It's also frustrating that they'd rotate the same events over and over again and 2 items I'd be interested in buying wouldn't be in the same time frame, so I would pay shipping twice... On top of that the shipping is 3-6 weeks despite me paying. All in all I dropped shopping there because I thought the prices didn't become as competitive as I expected. And to me customer experience is the whole process. There are a lot of problems there. Though I 100% agree with the need to drop the "she", or specifically "mom".

Outreach glspps Sep 26, 2020

These are all great points and totally agree. I have shopped on the mobile app from time to time within the last year to see what they have, but I don't use the website; I tried once and hated it. They are clearly a mobile app focused company. Your email is from there, do you still work there? I'd be curious of the direction you feel the company is going in since Jeff Yurcisin came aboard? Him coming in seemed like a good move to me to change things up. They need to start using more data around a more individualized shopping journey to create more relevancy for a better personalized user experience, but that's the hot deal everywhere right now and will come in time. Agreed, the distribution model definitely needs work as shipping is a serious issue in both pricing, timing, and quality, but I'll give it another year and observe the changes. I do like the ability to favorite brands and be alerted of their "sale" to see different items.

Zulily theceo Sep 27, 2020

I don't work there anymore, but I didn't change my company to another one yet. More seasoned employees that have seen through the QVC acquisition all said that it has all been downhill since it happened. The founders were smart people and the timing was very good for Zu to rise (aka 2008 economic downturn), but that's not around anymore. I'm not sure what do you mean Jeff's coming was a good move. I mean I'm not sure what you are comparing it to. Could you explain? He's sure not the only one to blame, but there has been at least 2 layoffs and 1 reorg under his term. A lot of executives, including VPs and CIO leaving is also another problem. If those who left were the key to the problems they should have left way sooner. If they weren't the problem, then it indicates that the problems still exist. I have also found the all hands meetings kind of a huge waste of time. A huge portion of it were empty motivational speeches and the rest was delivering the sugar coated bad news. If you make things seem fine despite the fact that they're not (ex: yes our stocks are down but so is the rest of the global market), you shouldn't be surprised that people don't try putting in more effort.

Zulily DHhj03 Dec 4, 2020

here comes the theceo guy who doesn't even work in zulily but will have every post flooded with his views...gtfo

Zulily theceo Dec 4, 2020

Gonna do that as soon as I cash my stocks and let you rot there.

New
rakshas Dec 31, 2023

Interesting comments here now that the company is dead ..