If Google's small change in search algorithm caused all of this domino effect for Expedia. Then not having a good customer centric platform is definitely the main reason behind all of this. Such a tiny changed shacked the whole company. Instead of fixing the issue, Expedia again focuses on short-term transactional view and starts laying people off. It would make sense if it was based on performance, but it was purely based on costs. I personally know very smart, hardworking people in different positions and functions that were layed off recently. Well, guess what. Google is planning to push further in the flights industry. This is what started the whole thing!! How long will it take those top performers to land jobs @Google? How will this boost Google's penetration with all of the experience these people have. I think Expedia had just committed suicide. Thoughts?
Out of the loop - what did they change?
Flights search algorithm
When you search for a flight, it shows you flights right on the search page.
Nah. @Google we only cared about people that can do leetcodes. Top performing or not.
🤣
Lol and I have interviews with a travel e-commerce company so should I take it? Since google seems the big guy on it
You do realise that there are other booking companies/websites that tool business away too and not just Google right?
You do realize that Google owns the top line? They own the traffic and all the data related to flights? And do you know that Google change caused all of this?
Surely an issue, but not the only issue.
Google and Facebook algorithm change kills companies everyday.
Anecdotical but their "suicide" was not caused by Google but by the fact that using Expedia would return consistently 10%-15% more expensive results when compared with competitors, on same flights
If that was the case, then simply pricing changes would have fixed the issue. Loosing organic traffic is the main reason.
Even TripAdvisor had layoffs for the same reason (competition from Google)
Agree with the point that high performers were let go. Def not performance based criteria for layoffs
You’re correct, Expedia doesn’t have a plan. These layoffs are just kicking the can down the road.
Next, facebook creates a fb for professionals, next, LinkedIn sinks
Yeah, like Facebook messenger killed slack?
Messenger was never targeted towards enterprise 🙃