Fail on case interview
Had a case interview a week ago on a tier2/3 consulting firm. (not MBB) The case was about our client is a Director Of Quality of a Pharm Company , and they had an incident that one of their drugs had some minor allergy effect as an irritation. So should he recall all products or not? This product has been sold for a year and only 20 days ago complaints started to come. They have already sold over 6 million drugs and only 50 cases of complaints. So my answer was that 50 cases from 6 million drugs is not sufficient to make a decision on recalling, so obviously not to recall. We need eloborate more and take much bigger sample. And interviwer told me i am wrong, that even if 1 case is confirmed we should recall it all, because it a golden principe of honest, good quality. Like better to take losses rather than hurt our image and break our principles. was i wrong here? i dont agree with that guy
Have some experience in this space... you don't do recalls for minor allergies. You might update label to reflect the side effects.
Collect more data and report it to appropriate governing body.
Think he's right to recall all batches in the market but not for the reason stated. The cost of recall is probably less than the cost of class action lawsuit plus loss of goodwill. Should have made assumptions and shown that in your case interview.