Tech IndustrySep 16, 2023
Newncekj3120

Google laptop shipping delays

Did anyone not receive their laptops before their start date at Google? I’m supposed to start Monday but I don’t have a tracking number for my laptop yet. Oddly enough, I have received almost everything minus the laptop and security keys. I emailed the onboarding and they just keep saying don’t worry about it but at this point there is no way it gets here before Monday. I don’t think they deliver on Saturdays or sundays.

Google 🐔or🥚? Sep 16, 2023

Same happened to other people I know. Anyway, don't expect to do much in the first week. Welcome to Google.

New
ncekj3120 OP Sep 16, 2023

Did they pretty much treat it like extra vacation days? Should I just expect to not do anything because I don’t think I can really go into the office without it right?

Google 🐔or🥚? Sep 16, 2023

AFAIR You'll attend two meetings at the beginning and the end of the first week. The rest of the time you're doing pretty much nothing. Then on the second week GTI starts.

Google EternalL3 Sep 16, 2023

I got mine on the Friday of my first week, joined during covid though. No stress, just chill until you get it. Maybe your manager can help you get a loaner if you go to the office?

New
ncekj3120 OP Sep 16, 2023

What did you do until leading up to that Friday? They have loaners? Can I use a loaner to do my credentials appointment?

Google EternalL3 Sep 16, 2023

Chilling and a few meetings. Yeah they have loaners in the office. I'd recommend going to your assigned office on Monday and asking at the reception. Also they usually have security keys at stuff vending machines. I don't remember for sure about the credentials appointment but I don't see why it shouldn't work on a loaner.

Google 3D4LHfbT1P Sep 16, 2023

Paid vacation, yay! :p It'll take a week at Max. If you'll be in office you can pick up a loaner. One good thing about Google is that almost nothing's on your laptop and it's so easy to switch laptops temporarily and permanently

New
ncekj3120 OP Sep 16, 2023

Would I need my security key to use a loaner laptop? I didn’t get that yet either

Google 3D4LHfbT1P Sep 16, 2023

You don't iirc, but it's been a long time since I used one. Upd: turns out you're right, damn. Tough luck. But don't worry about it, it's not your fault and people are nice enough to understand.

Google zzzv58 Sep 16, 2023

I wasn’t even able to get my corp credentials until Thursday (when I started on Monday)

New
ncekj3120 OP Sep 16, 2023

Were you able to get a loaner laptop?

Google zzzv58 Sep 16, 2023

No, I just didn’t work or go to the office until I got my credentials setup. Orientation didn’t even start until the next week

Meta tiff101 Sep 16, 2023

I had the same issue - they sent my tracking number to my work email, but I had no way to access it 😂 found out once I got logged in. Don’t stress about it, onboarding is not a smooth process in tech.

New
ncekj3120 OP Sep 16, 2023

I sent you a pm

Google Akira88 Sep 16, 2023

Don't worry about it. You will not be penalized because your laptop didn't arrive.

Google dkrghrg Sep 16, 2023

Got it in time, no tracking number.

New
ncekj3120 OP Sep 16, 2023

When did yours come in? I’m hoping that’s the case for me. It might already have been shipped just no tracking

Google dkrghrg Sep 16, 2023

Around Wed the week before. But not sure why you say no delivery on Sat, I do get deliveries on Sat

Google tGJv76 Sep 16, 2023

If you're in the US, FedEx absolutely delivers on Sat and Sun. But like others have said, r-e-l-a-x. Not much happens first week. You're just expected to get credentials done so you're online and do a couple quick trainings.