https://www.reddit.com/r/CoinBase/comments/nsqxga/should_i_file_police_complaint_blocking_me_from/?$deep_link=true&correlation_id=8b75213f-9053-4ab5-bfa7-68a5a5e8ca06&ref=email_post_reply&ref_campaign=email_post_reply&ref_source=email&$3p=e_as&_branch_match_id=873638473559942002 Coinbase has no phone support! Email support sucks!! #really I am in desperate need of money and I can't log into Coinbase because their 2FA suddenly decided to automatically switch to Authenticator App method instead of Text SMS based verification. I have done 2FA to get into my Coinbase account using SMS but I never set up this Authenticator app and I don't know how this change happened. They have NO phone support for regular users. All you can do is send them an email. It has been 14+ days and it's unresolved and they haven't even communicated how many days it will take. All this on email back and forth while all the money is locked into Coinbase account and I need money desperately. I have uploaded my "ID selfie" and yet I don't know how long it will take.. Someone raise this issue internally.. please help me !!!!!! Case #06244087 @kraken #investments #personalfinance @coinbase Have you heard Coinbase account issues before?
Yeah I had an issue with CB. I ended up filing a complaint after 6 weeks of missing funds and no response to my ticket. Threatened arbitration and they responded.
Could you post a snippet of your threatening email to them, so then I can use the same tone that they respond to?
Haha I don’t think I have it anymore but I’m sure you can threaten them just fine. There’s a link to the complaint form on this page: https://help.coinbase.com/en/coinbase/other-topics/other/how-to-send-a-complaint
Haven't people learned from Mt. Gox?
Just call the 800 number
Coinbase
Did somebody use your account to buy bitcoin at 60k
Nope
Jokes aside, you know using a sms as your second layer of support is very prone to attacks ? Anybody can sim swap. Hopefully you regain the access to the account though
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Be a wh0re
You wanted a decentralized currency . You got it 😂
this has to do with coinbase’s 2fa and service and not with defi itself. This could’ve been an issue with any service provider; fidelity, vanguard, venmo, etc
^ yeah. bitcoin is a decentralized currency, but coinbase is a centralized exchange. Hence why u can get locked out of your account