How is work at Amazon tier 1 service like digital payments team
Does it have a lot of on calls etc ? #culture
Google pin45 Jun 24, 2020
Heavy on-call load
Amazon Bizos Jun 24, 2020
Tier 1 severity service = better be 5 mins away from laptop when oncall Is it really Tier1 from internal severity persective or just tier 1 from use case perspective? People usually throw tier 1 term in different context outside Amazon
Microsoft DesignCode OP Jun 24, 2020
I'm being interviewed for a tier-1 service team. Hence I wanted to know direct from someone working @amazon. Thanks for your reply.
Uber acKK07 Jun 24, 2020
There are 2 different teams, Payments and Digital Payments. Digital Payments is the interface to the Payments team. Payments team will have more operational load because it handles retail, marketplace and digital payments.
tier 1 is highest level prod service. all services have bugs. you do the math