IBM SO Delivery Group
What exactly does the Stratrgic Operations delivery group in IBM work on ? is it responsible for IT Managed Services where the Architect is dedicated for one customer and sits in the customer's premises (kind of like outsourced) or do I work on the delivery of different projects ? how is the SO delivery group in IBM different from any other professional services group in Networking vendors like Cisco ? the role I am asking about is for a network architect and is filled with Cisco and Juniper network design requirments , so does IBM act as a partner/systems integrator to other networking vendors like Cisco , Juniper , F5 ... ?
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If you mean Strategic Outsourcing within GTS you are correct: they deliver managed customer operations and support under a multi year contract. Most resources are account dedicated in order to meet contractual obligations or regulatory controls and to help provide customer satisfaction.