Having just traveled over break and staying at 6 Airbnbs in the past 2 weeks domestically and internationally, I wanted to share my tips for owners as I saw these problems consistently in every single one, in hopes this improves owners' reviews and makes traveling easier. 1. Make your location super clear. Often I'd get a pin, but no address. Or a screenshot of a map. Super frustrating, particularly when cell reception is poor. Why. Airbnb should enforce sharing an address. 2. Make sure keys and everything are clearly laid out. Wish Airbnb enforced this as well. Often it's a 5-10 minute negotiation to find the keys, coordinate dropoff, etc. Using a lockbox or August makes this easier (though August is still very cumbersome to set up). 3. Invest in a nice electric tea kettle, for tea and pourover coffee. Every place I stayed at had a cheap coffeemaker but no kettle. And cheap pots. So I'd need to microwave water in a coffee cup. Mainly a gripe for international Airbnbs. 4. Install ample towel racks. And provide extra towels. It's amazing how overlooked these are. For guests who workout mid-day, it's nice not having a soggy towel. And towel racks or hooks are nice. 5. Do some form of quality control on cleaning services. Most Airbnb guests are intimidated to complain about anything unless the problem is egregious because they don't want to risk a shaming public review. So most owners probably don't hear about cleanliness issues except through reduced star ratings. A simple walkthrough or hiring someone to verify cleaning took place goes a long way to getting outstanding reviews. 6. Invest in some higher-end cooking equipment. Owners will start losing their edge against hotels if people can't cook. Most cooking equipment feels like it was purchased from a "Bare Bones AirBnb Ownership" magazine: everything is plastic, poor quality, and you can't really cook, so what is the point. Don't invest in a super high-end gas stove just for photos. If guests can't cook, they'll need to spend more dining out. 7. Provide high-end laundry detergent and shower soap. Often the detergent provided, if provided at all, is cheap, and that causes skin irritation. This is a $5-6 difference typically and lasts for 30+ stays; it's well-worth it. Same goes for shower soap. 8. (applies to hotels too) Don't make it an insufferable pain to find outlets near the bed. People just want to plug in their phone and read on it before bed while it's charging, particularly after a long travel day. Don't make people have to hunch under end tables or figure out what to unplug something obscure to find one. Make it super easy to plug stuff in. 9. Don't make it difficult to open windows to get a breeze. Many places make windows annoyingly complex to open and when a place is stuffy, it's hard to get a good night's sleep. That's all I got. Hope this is helpful TC: $705k #airbnb
I stay in Airbnbs often too, what you are describing are podunk cheap Airbnbs. fork up for the featured ones with owners trying to get featured on escapeNYC ... or go to a nice hotel. these are not complaints someone with your TC should need to make. very controllable problem, just spend more. TC: 200k (and left shitty Airbnbs when I was making 108k)
These were all the top Airbnbs in the cities I was traveling in (Latin America)
Honestly it's much better to stay in a hotel. You don't have crazy cleaning fees on top of having to clean up and do laundry before leaving. Having said that, I haven't faced any of the above issues at an Airbnb. But it depends on the type of place and budget as well. Higher end Airbnb's typically have better stuff.
This person makes 700K and complaing about ABnB. 🤣 go stay at your 5 star hotel then, you can afford it. Cheapwad.
What's so horrible about wanting to help Airbnb owners improve their investment?
The reason why they have cheap stuff is because people always break and steal stuff in BnBs.
If you are sincere, you are posting to the wrong crowd. You should leave your suggestions for your owners and then post reviews indicating things that the host could improve upon
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Airbnbs tend to be expensive than hotels as Marriott and Hilton. I am typing this from an Airbnb that costed $400 per day and the total amounted to $1800 for two days. Nice place and everything but the owner provided nothing besides a few plates in the kitchen. OP is spot on their suggestions