TLDR: T-Mobile is selling used phones as new according to this article. Honestly, that's a pretty horrible practice. https://gizmodo.com/nyc-sues-t-mobile-over-rampant-abusive-sales-tactics-at-1837900453
Wow
Doesn't make it OK but those stores are 3rd party Tmo affiliates and not actual corporate stores right?
Not an issue at VZ. VZ is extremely careful down to a T. TMO is the renegade self declared rebel who try to push the boundaries sometimes that may get them in trouble. My friend who had TMO after disconnect was mailed refund via Prepaid gift card (rather than a check) and then received collection notices out of blue for unpaid bill. It is too weird and unethical.
doesn't apply, these were independently owned dealers
This isn't for TMO exclusively it's for metro. Tmo inherited that hot mess. There are bad sales folks no matter where you go. Its especially common with 3rd party retailers.
Betting more than TMO are guilty
Definitely not an issue here at AT&T, we’re so strict with what we use to the point of paranoia
Seconded regarding AT&T and being extremely strict in this regard.