Hello, so my friend recently experienced a full account take over on their account. They're an elderly lady and don't really understand tech that well. Can someone from Meta help me regain access to their account? They changed the phone number, email, and password. #tech
She's best off just creating a new account
Well, she would, but there's apparently pictures that were backed up to that account she can no longer access. The rest were lost a couple years ago when her phone died.
Tweet or tag Facebook help accounts on FB post requesting for help. More focus now on social media response than actual 1:1 customer support.
Best to just stay off Facebook anyway lest she become another MAGA zombie
I'll try to help. What's the account and password?
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Right. That's why I appealed out to any Meta Engineer to possibly help.