Tech IndustryMay 8, 2023
UberfNJn63

Need urgent help from someone in Airbnb

Hi Airbnb folks, I had a horrid experience with Airbnb where I arrived at the designated house and someone else had checked in and they had double booked me. All this while I was with an infant and stranded for 3 hours before I went ahead and booked a hotel. I booked a hotel confirming with the Airbnb customer service that they will cancel the present booking and refund the amount and also give compensation of the hotel as it was significantly higher price. And it has been 4 days since, they have not refunded my Airbnb stay and hotel reimbursement is a distant thing, Please help here. #airbnb

ByteDance winnie ๐Ÿป May 8, 2023

Brian Cheskyโ€™s my neighbor. Iโ€™ll let him know asap

Airbnb munky$$$ May 8, 2023

Why havenโ€™t you called back to customer service? They have a history of your previous case and it should all be documented.

Uber fNJn63 OP May 8, 2023

I have done all of thatโ€ฆ called multiple times but there is no movement

Uber fNJn63 OP May 8, 2023

Can you help here

eBay mutiny69 May 8, 2023

People are still using that trash of a website? Was fun while it lasted

ex-Twitter ronance May 8, 2023

never use the trash service any more, I'd rather pay more for a hotel for ease of mind

Tableau F.AR May 8, 2023

It happened to me at a hotel chain.

Amazon Nairobii May 8, 2023

OP, tweet the shit out of your complaint by tagging Airbnb and the CEO. Tended to work pre Elon.

Airbnb dlYB65 May 9, 2023

The only employee who can help here is Brian. Tweet to him