Opinion on online mortgage companies?

Used Rocket for my last refi. Super easy to work with. No complaints. I think I got a bunch of quotes through nerd wallet and they were the most responsive and able to move fast.

Many are just originators (like many banks). Realtors tend to like banks because there is often a specific person to talk to when (if) isht starts going sideways. I’ve used both. I prefer bankers if you will do this with some frequency. Otherwise it’s a coin toss.

I talked to rocket and traditional banks and got a better rate with traditional bank. Their incentive was to establish a relationship and manage other money. Mortgage was immediately sold off to 3rd party