Starbucks Product Management Culture?
Interviewing with Starbucks for a product role, they seem to do things a bit differently. They seem to have good culture and I made it on to the next round. Any advice or reviews appreciated! #productmanagement #retail #e-commerce
What team, and what do you mean by a little differently?
Cant speak to SSC (Seattle Support Center) culture but former shift manager at the NYC Flagship here! Starbucks is great to their partners (employees). Generous healthcare and stock options + stock grants. Very structured in terms of growth. #1 things is talking about where you want to be and working with your manager to get there. Most meetings start with a coffee tasting so be ready to drink lots of coffee (if going back to the office). Culture and history are super important. You'll likely learn the story from Pike Place to now having 6 Roasteries around the world. Edit: feel free to DM for any specific questions!
Shift manager is nothing like ssc tech product management. Stock grants are a joke compared to big tech.
Congrats! You pointed out the obvious. OP's was asking about Starbucks and their culture, as a former partner I gave insight.
I don't have insight to the job itself but my friend is a District Manager and loves working for Starbucks!
I'm an ex employee from the seattle headquarters, worked in their tech dept. My sdvice: cancel your interview and run away while you still can. Their culture is like a high school clique. Very backstabbing. Watch the movie "mean girls" starring Lindsey Lohan and just imagine that at the company headquarters.
There are definitely cliques there and they circle jerk each other hard. Good luck trying to break in. This is a relationship base company so you kind of get the idea. Theres doing things the right way and theres doing things the starbucks way. I have heard that a lot.
So is microsoft better? Recruiter from sbux reaching out a lot
Product Management- Martech...they seem to have a strategic PM and a Tech PM that leads squads. They seem to just be transitioning to agile...just curious how that seems to work. I’m not that with this type of org structure. Thanks for the replies! 😊
Funny enough my fiancé works as a pm for Starbucks. She’s happy and likes it for the most part, though it seems like they’ve been having a lot of re orgs and multiple senior people quitting lately for various reasons though to be clear that could just be a bad set of coincidences in her part of the org. The impression I get is that product managers are in between marketing and product management. They work on campaigns and focus on figuring out how to drive revenue, though they also work with some tech teams on defining the capabilities of their marketing operations to actually deploy those campaigns. Having personally worked at Microsoft and Qualtrics, I would say a Starbucks product manager is definitely not the same type of job as most tech product managers. Another good short hand for that is that nearly zero of the PMs she works with (herself included) have any type of eng experience or comp sci background in college etc. it’s mostly former marketers or MBA types There’s nothing wrong or right about that just a clarifying statement depending on what part of the job excites you
I work in the SSC and can give you some perspective on the Product org. Starbucks product manager roles are definitely not true product roles. Basically a glorified project manager. Feel free to DM me for details
So what title do real product managers have ? What’s the product anyways ? Coffee right ?
No such thing here. We tend to buy, not build. There’s obviously a few exceptions to that (Sbux app) but those are rare. We have physical product managers also for coffee, food, etc. but OP is referring to tech
From what I hear from friends, it is awesome and thousand times better than Amazon
Well that’s cause it’s amazon...
I hear anything is better than Amazon
@THD OP, I know you!
shit 😬
How do you even identify someone on here?
I interned on the mobile team as a PM intern a while back. Loved it but would wanna work there after like 20 YOE. The environment is very VERY chill and most of the PM’s are ex-FAANG who are there to chill till retirement.
Hahaha that’s a great review thank you!
Title of the role?