Nothing works other than login. Page renders but doesn’t load anything. Mobile app is nothing but just some redirects and display from desktop versions. Buttons don’t work half the time. Redeeming offer ends in error. How come one of the most popular telecommunications platform has such an awfully written website?
It is complete shit app. Barely works even when connected to wifi. Even interns would do a better job in creating the app.
It's embarrassing that this is the standard lead by the largest cellular network in the country.
Because they pay very low tc
🥜🥜🥜
You’re welcome.
Well all the devs onshore are boomers and just PM and don’t code anyway. The rest of the devs are offshore bottom of the barrels Rajeshs.. Any other onshore devs are just Rajeshs on H1B. In India, lines of code are more important than quality of code. But C level hired them and cracks the whip if they slow, so hard it even blame them. But I’ve decided India is where company’s app development arm goes to die.
Everyone will come to know some humor if they inspect in browser
Inspect it once.
We just got one of the engineers who worked on the site on my team. Definitely roasted him for this for the past few weeks. Gonna show him this post lol
Hey THT11, Is there anyway you can help me in redeeming the offer? I have tried chatting with support, but they are also responding off a script handed to them
Sauo21, send me a DM with your phone number and the offer you were trying to redeem (gift card or soundbar etc.) since the offer varies depending on when you purchased and I’ll forward to the product owner and technical team overseeing that offer. Even as an employee I faced this same issue and had to go this route to receive the offer as well.
Because product doesn’t get to determine who or where the resources come from. Additionally, when most devs are contractors and aren’t tied to the success of the products, experiences, or business results you have shit quality. The only people whose feet are held to the fire are those creating the business cases speaking to the horrible results.
This one I’ll agree with 😆 Some product and design teams provide decent CX ideas and flows, but then making it is tasked to a team of confused contractors + offshore developers that have to push code by end of day to make their manager look good.
Is this post referring to the Consumer app or Business mobile application?
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Agreed. I actually cancelled my internet with them specifically because of this. If you finally manage to get a phone number from them then they require you to agree with them storing your voice signature, and there’s no opt-out. Absolutely terrible experience.
Correction, you’re not required…sounds like you didn’t listen to the prompts of the IVR, and if you don’t wish your voice to be stored request an agent to opt out for you.
That’s right, I went through the process 3 times and requested an agent/person/human/help desk/opt out/no/decline vocally multiple times and I totally just missed it every single time. The only way to pass it was to approve, and then go and ask to opt out. I don’t want to approve at all. There was no way to reach an agent without approving, and your trash app crashed or threw errors whenever I tried scheduling a call. Of course you jump to blame the customer for your terrible experience lmao can’t wait to break out of this phone contract and be done with that garbage company.