I have seen several bad websites & work as a ux researcher and designer. The Verizon website has so many user issues they need to deal with. They ask me an answer to a SECRET QUESTION I never created an answer to. The password does not allow being “seen”. A lot of accessibility issues . 100/100 for the worst website Evaa!
100%. It’s the worst. Unacceptable for a company w/ the amount of resources they have.
I completely agree with this. It’s a terribly frustrating user experience.
Only when they quit reusing vzrf will it improve
Dude, VZRF is not the problem. People don't know how to use it. The butcher even material UI. Trust me; I have seen some of the horrors by the great developers.
Great, our ex UX Director now works for Google cloud. Good luck with that.
Maybe the UX director actually interviewed well or have connections over there. Either way afaik the site is done by IT with a contracted firm from what I’ve learned. There’s one team that maintains it currently but I wouldn’t bet they know anything about site functionality principles. The homepage imho is nicely done though.
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Verizon’s website is visually appealing but just like ATT it’s fundamentally broken.. How do you even get an interview at Google... I’ve gotten 6 referrals with automatic denials every time... so weird. All other Tier 1’s schedule interviews with me but Google seems to just overlook me.