UndisclosedujVj74

Zillow vs Zendesk?

Does anyone have any insight into the differences in company culture between these two companies? Who has a better product org for an experienced technical PM? Any red flags for either?

Zendesk pandaz19 Apr 22

I don't know anything about Zillow. But I can tell you that Zendesk's culture and employee experience has taken a nosedive since being acquired by a private equity investment firm. Management is bad and getting worse. Raises are super low or non existent. Hiring is mostly in low cost of living countries. Harassment is ignored. It's not the same place it was a couple years ago.

Zendesk Zenaaa Apr 23

I don't know how good or bad is Zillow... But I agree! Choose Zillow ๐Ÿ˜ People are only trying to leave Zendesk.

Undisclosed
ujVj74 OP 6d

Thanks ๐Ÿ™

Zillow Group Nvdu01 Apr 23

I'm afraid it's pretty much the same in Zillow, they are only getting worse. They are hiring heavily from Mexico.

Zillow Group dominimus Apr 23

Iโ€™ve worked at a private equity owned company before and I assure you Zillow is better. Things are indeed trending worse at Zillow but we are far from the environment that private equity creates for companies.

Zillow Group Nvdu01 Apr 23

Yeah, I've not worked for those types of companies before, so cannot compare but I don't think anyone is happy in Zillow at the moment. I'm curious about the survey results. Let's see what other people think.

Zendesk pwnd000 4d

Current Zendesk employee. While the culture is changing, itโ€™s not the absolute worst. There is still work life balance, good benefits, and decent pay. It sounds like both Zillow and Zendesk are in challenging stages, so Iโ€™d ask you: which product do you prefer? I personally love the Zendesk product, and am not looking to leave just yet. :)