Not trying to be offensive but the user experience is terrible. There is a new tv show that started on hulu so I signed up and it has been really annoying in many different ways. I believe it is a quite big company? Many of the problems Im facing seems easy enough to be resolved with a few front end engineers and most of them with some extra back end engineers - which makes me wonder if there is something Im missing. I got curious and searched up on reddit and can easily find so many posts complaining about their experience on hulu. Why do they not fix those? What is going on?? Tc 300 yoe 3
Problems due to split ownership model. Disney wants to integrate Hulu's content within Disney+ long term, so they see no incentive to improve it. NBC sees no benefit in investing in company they are going to lose.
Ah this can explain. Interesting.
Because it was funded by execs from studios. It was not design led. Disney invested more into Hulu later, but they were already building Disney+.
Literally the opposite of what happened
We must live in different universes. Hulu funded in 2007 by studio execs, disney bought 27% in 2009, then 60% in 2019 through an acquisition. Disney+ launched in 2019. Meaning in was in the work for years https://en.m.wikipedia.org/wiki/Hulu#:~:text=Hulu%20launched%20for%20public%20access,the%20Hulu.com%20destinations%20site.
The short answer is that Hulu no longer exists. In 2019 Disney took operational control (aka hostile takeover) of Hulu. When the pandemic started they canceled all Hulu projects and expansion plans and merged all Hulu teams into the Disney organization. Over the next few years majority of Hulu employees quit in protest, and those who were left were later decimated by layoffs. This year Disney shut down Hulu offices in Beijing and Seattle, leaving only a single office in Santa Monica. Of the 2500 people who worked at Hulu before Disney's hostile takeover there are probably only a few hundred people left and they are all scattered across various Disney teams. All in all, it's a miracle the Hulu app even runs anymore.
Typical Disney
Interesting. Then why would disney purchase any tv shows as hulu exclusive? The new show Im seeing is quite big and popular in korea (called Moving). If they are not gonna maintain the service, why keep buying more contents.
Hulu employee here. We don’t get to work on anything with Hulu, sadly. All we do is figure out how to make D+ better and build Hulu programming into Disney+. We been stripped of our product and culture.
Responsiveness to customer issues has suffered due to layoffs, mergers, and talent leaving and the purgatory of a Comcast share buyout on the horizon. ...But have you tried Prime Video or Max?
Max is wonderful, we cut absolutely every corner to launch it 😅
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They ruined the UI about ~4 years ago and it’s been trash ever since
Not just UI but the whole UX is like impressively terrible.