Anyone have insights on the newly created CSS division at @hp ? This is Consumer Services and Solutions division. What is life like, people, leadership, strategy and so forth?
Worst division to join
Run OP run! ⛔️
A lot of gas lighting the executive team so they don't have a beat on how bad customer service is. They manipulate data to always show they are better than the competitors and have positive movement. Anyone who dares to show the truth will be given the assignment to make it better and then either be forced to gas light to save their jobs or be removed by saying the issue is bigger than them.
Not very happy division for sure in the history of HP. Some of the guys in leadership have never delivered anything in their career and wondering how they’ve reached to those positions.
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